Help Center

Everything you need to know about using tembel

Getting Started

What is tembel?

tembel is an AI-powered learning platform that creates personalized learning paths based on your goals. Our AI analyzes your learning objectives and generates custom curricula with modules, exercises, and projects designed specifically for your needs.

How does it work?

Learning with tembel follows these simple steps:

  1. Set your goal: Tell us what you want to learn
  2. AI creates your plan: Get a personalized curriculum with modules and exercises
  3. Learn at your pace: Complete modules, answer questions, and track progress
  4. Apply what you learn: Finish with a hands-on final project

Coins & Pricing

How do coins work?

  • Welcome bonus: New users get 3 free coins to get started
  • Learning plans: Each AI-generated curriculum costs 1 coin
  • No expiration: Your coins never expire
  • Track everything: View your coin history and balance anytime

How much do coins cost?

Price: Rp 5,000 per coin

Example: Buy 5 coins for Rp 25,000

All payments are processed securely through Midtrans with support for various payment methods.

Payment & Refunds

  • Secure payments: All transactions use bank-grade security
  • Instant delivery: Coins are added to your account immediately after payment
  • Refund policy: Contact us within 7 days if you have payment issues
  • Payment methods: Credit cards, bank transfer, e-wallets, and more

Learning Experience

Creating Learning Goals

The key to great learning plans is specific, achievable goals. Here are some tips:

  • ✅ "Build a REST API with Node.js" (specific skill)
  • ✅ "Master portrait photography basics" (clear focus)
  • ❌ "Learn web development" (too broad)
  • ❌ "Become a data scientist" (too vague)

If your goal is too broad, our AI will suggest more focused alternatives.

Understanding Your Learning Plan

  • Modules: 3-10 focused lessons that build your skills step-by-step
  • Exercises: Multiple choice and reflection questions to test understanding
  • Final Project: Hands-on application of everything you've learned
  • Progress Tracking: See your completion status and achievements

AI-Generated Content

Our AI creates personalized content, but remember:

  • • Content is designed for learning and may need verification
  • • Always double-check important information
  • • AI content is not a substitute for professional advice
  • • Report any issues and we'll improve the system

Account & Technical

Account Management

  • Sign up: Use your email to create a free account
  • Progress saved: Your learning data is stored securely
  • Multiple goals: Work on several learning paths at once
  • Privacy: Your data is private and never sold

Technical Support

  • Browser compatibility: Works on all modern browsers
  • Mobile friendly: Responsive design for all devices
  • Data storage: Your information is backed up regularly
  • Service availability: 99.9% uptime with rare maintenance

Frequently Asked Questions

Can I change my learning goal after creating it?

Currently, you cannot modify an existing learning goal once it's created. However, you can create multiple goals and work on them simultaneously. Each goal generates its own personalized learning plan, so you can have several active learning paths at once.

Do coins expire?

No, your coins never expire. You can use them whenever you're ready to create a new learning plan.

Can I share my learning progress?

Currently, learning progress is private by default. We're working on features to share achievements with others.

What languages does tembel support?

tembel supports learning in multiple languages. The AI generates content in the same language as your goal description.

Is my data safe?

Absolutely. We use industry-standard encryption, secure authentication, and regular security audits. Your data is never sold or shared inappropriately.

Still Need Help?

Can't find what you're looking for? Our team is here to help you succeed in your learning journey.

Contact Us

  • Email: tembel.ai@proton.me
  • Response time: Within 48 hours
  • Subject line: Include "Help Request" for faster response

What to Include

  • • Describe your question or issue
  • • Include relevant screenshots if applicable
  • • Mention your browser and device
  • • Be as specific as possible